Production Time & Delivery

Production Time

Most orders are shipped 6-10 business days of receiving your approval documents, unless otherwise noted. (Bulk acrylic or custom pieces will generally take longer to produce.) Artwork on logos may require additional time and if your product requires a colorfill, there may be additional time needed for production to ensure that paint is properly cured. All of our products list the production time next to their description. If you require your awards sooner, give us a call at 1-866-313-ABLE and we most likely will be able to accommodate your schedule. Rush orders may be subject to rush charges associated with the unavoidable costs of an accelerated production schedule and would likely have to ship by overnight serivce.

How long will it take to get my order?

Most orders are shipped within 5 business days of receiving your approval documents. Artwork on logos may require additional time. Actual delivery time is determined by the level of service selected when ordering and where you are located. Shipping charges are calculated when you enter your shipping address into the shopping cart. This way, you know exactly how much shipping will cost before you make your purchase.

• UPS Express = Delivered by 10:30 AM next business day.
• UPS Expedited = Delivered within 2-3 business days.
• UPS Standard = Delivered within 7-8 business days.
International charges may require additional paperwork charges and unless otherwise specified additional taxes/duties may be incurred and would be the responsibility of the recipient. 

Rural areas may require additional time to reach you.

What method do you ship by?

All orders are normally shipped via UPS or FedEx. In some cases we may choose a different courier if this is determined to be the best way to provide you your order. We are not responsible for late shipments caused by any couriers.